Introduction to CiviCRM for Non-profits

CiviCRM is a web-based open source Constituent Relationship Management (CRM) platform geared toward meeting the needs of non-profit, advocacy, arts, faith-based and other civic-sector organizations. CiviCRM includes components for contact management, fundraising, event management, member management, mass e-mail marketing, peer-to-peer campaigns, case management, and much more. Tight integration with Drupal gives you the tools to connect, communicate and activate your supporters and constituents, and allows you to use Views, Webforms and other Drupal modules in conjunction with your CRM data.

We will go over CiviCRM and its various features and how you can use and adapt it for the needs of your organization:

• Introduction to CiviCRM - what does it do and how can it help your organization
• CiviCRM components - including event, mail, member, contribute, case, report, grant and pledge
• Website integration - the whys and hows of making CiviCRM work with Drupal
• Views and Webform integration overview integrates with
• Customizing CiviCRM to meet your data requirements